The difference is in the listening

I just got through an office conference call of the usual kind. Prior to that, fielded several other work-related calls this morning. It's amazing how happy everyone sounds. I mean, we don't work for Mother Teresa. Merely for a Fortune 100 consumer goods company. I can swear they didn't sound this happy last week.

It's all around for us to see -- I promise. Okay, give this a shot. The next time you're in the middle of a pedestrian crossing and a car cuts you off, give the driver a smile instead of the finger. Maybe, the next time around, pedestrians will move out of his blind spot. Or maybe he won't notice you. Either way, you've made a difference in the world.

Remember the story where time travelers step on a butterfly? It is just as real as the screen on which you read this.